Phishing and email compromise
Fraudulent messages can steal passwords, redirect payments or expose patient and referral information.
See email protection →
We are a reliable & security-first IT Team
Mon - Sat 8.00 AM - 18.00 PM
Managed cybersecurity for healthcare
Protect patient trust. Keep your clinic running.
Managed cybersecurity built around the realities of healthcare. Protect patient information, secure Microsoft 365, strengthen clinic devices and reduce operational disruption—without adding complexity for your team.
✓ Alberta-focused support
✓ Clear monthly reporting
✓ Security that fits clinical workflows
XYZ Medical ClinicSecurity overview
Clinic security score
Strong
86/100
Endpoints24 monitored
Email securityThreats filtered
Patching98% current
IdentitiesMFA enforced
Suspicious sign-in blockedAccess attempt stopped before patient data was exposed.
Purpose-built protection for:
Medical clinics
Dental practices
Physiotherapy clinics
Specialist practices
Patient schedulingCloud booking and reminders
Clinic emailReferrals, results and invoices
Clinical workstationsShared and front-desk devices
Mobile accessPhysicians and staff on the move
Your clinic is not a typical office
Care depends on connected systems—and uninterrupted access.
Clinical teams move quickly, share devices, exchange sensitive information and rely on cloud applications. Security must protect that environment without getting in the way of patient care.
01
Patient information is highly sensitive
Personal and health information can be exposed through compromised email, weak access controls or lost devices.
02
Downtime immediately affects care
Unavailable workstations, scheduling tools or records can delay appointments and disrupt clinic operations.
03
Small teams have limited security capacity
Clinic managers need an expert partner that can monitor, prioritize and explain security issues clearly.
Healthcare-specific risks
The threats that put patient care and clinic operations at risk
We focus on the practical attack paths most likely to affect independent and multi-location healthcare practices.
Ransomware and system disruption
Malware can lock files, interrupt access to systems and force clinics into costly recovery efforts.
See endpoint protection →Unauthorized account access
Weak passwords, missing MFA and stale accounts can give attackers access to email and cloud applications.
See identity security →Unpatched clinic devices
Outdated operating systems and applications create avoidable openings for malware and unauthorized access.
See patch management →Third-party application exposure
Billing, booking, imaging and clinical platforms can introduce access, integration and vendor-management risks.
See risk assessments →Lost or unmanaged devices
Laptops and mobile devices used outside the clinic can expose information when security controls are inconsistent.
See device management →
What is at stake
A cyber incident can quickly become a patient-care issue.
Security failures do not stay inside the IT department. They affect appointments, communications, staff productivity, privacy obligations and the trust patients place in your clinic.
Interrupted appointmentsScheduling and clinical workflows can be delayed or unavailable.
Privacy response pressureClinic leadership may need to assess harm, document the incident and coordinate notifications.
Recovery costsInvestigation, restoration and operational downtime can create unexpected expense.
Loss of patient confidencePatients expect their personal and health information to be handled securely.
How Citrine protects your clinic
One security partner. Fewer gaps to manage.
We combine technology, monitoring and practical guidance into a managed program that fits the pace and realities of a healthcare practice.
Build your clinic security planEndpoint protection and monitoring
Detect suspicious activity across clinic workstations and respond to threats before they spread.
Email and phishing protection
Reduce malicious messages, impersonation and account compromise targeting clinic staff.
Microsoft 365 and identity security
Strengthen MFA, sign-in controls, administrator access and secure collaboration.
Patch and vulnerability management
Find common weaknesses, prioritize remediation and keep supported systems up to date.
Security awareness for clinic teams
Train staff to recognize phishing, handle information carefully and report suspicious activity quickly.
Backup and recovery readiness
Review backup coverage and recovery processes so your clinic is better prepared for disruption.
Risk, policy and incident-response guidance
Document responsibilities, improve readiness and give leadership a clear view of security priorities.
Privacy and HIA support
Turn privacy obligations into practical security actions.
Alberta healthcare custodians are responsible for protecting individually identifying health information and assessing certain privacy breaches. Citrine helps translate those responsibilities into workable safeguards, evidence and response processes.
Security risk assessmentsIdentify control gaps affecting patient information, systems and clinic operations.
Access and account reviewsImprove joiner, mover and leaver controls for staff, contractors and administrators.
Incident-response preparationClarify who does what when a suspected privacy or security event occurs.
Leadership-ready reportingShow progress, unresolved risks and recommended priorities in plain language.
Citrine provides cybersecurity and compliance-support services.
A clear path to stronger security
Start with your clinic’s actual risks—not a generic package.
Our onboarding process is structured to reduce disruption and create a prioritized plan your team can understand.
Discover
We learn how your clinic operates, what systems you rely on and where sensitive information moves.
Assess
We review devices, accounts, Microsoft 365, email, patching, backups and key security processes.
Protect
We deploy agreed controls in phases, prioritizing the gaps that create the greatest practical risk.
Improve
We monitor, report and refine your security posture as your clinic, staff and technology change.
Why Citrine
Cybersecurity expertise delivered in a way clinic leaders can use.
We combine security operations, Microsoft expertise and governance support for small and mid-sized organizations.
Security-first approach
Recommendations are driven by risk reduction, not unnecessary complexity.
Local Alberta partner
Support aligned to the operating realities of Alberta clinics and businesses.
Clear reporting
Plain-language reports that show what changed, what remains and what comes next.
Ongoing improvement
Security evolves with your clinic instead of ending after a one-time project.
Frequently asked questions
Questions healthcare practices ask before getting started
Every clinic is different. These answers provide a practical starting point for discussing your environment and priorities.
No. Compliance is an organizational and legal responsibility. Citrine helps your clinic implement and document cybersecurity safeguards, assess gaps and improve incident readiness in support of your HIA and privacy responsibilities.
Yes. We can coordinate with your EMR vendor, current IT provider and other technology partners. Responsibilities are clarified during onboarding so monitoring, remediation and escalation are not duplicated or overlooked.
Controls are planned around clinic workflows. We prioritize measures that materially reduce risk while keeping access practical for physicians, front-desk teams, administrators and remote users.
Yes. The service can be structured across multiple locations, shared Microsoft 365 environments and centralized or location-specific devices, with consolidated reporting for leadership.
We begin with a discovery conversation and security assessment. You receive a prioritized view of key risks, recommended controls and the proposed scope for ongoing managed protection.
Start with a focused assessment
Find the security gaps that matter most to your clinic.
Tell us a little about your practice. We will arrange a conversation to understand your environment and identify the most practical next steps.
✓ Review of your current security concerns
✓ Practical recommendations in plain language
✓ No-pressure discussion with a security specialist
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